“We are already operating at significantly lower levels on our staffing and physical infra than our earlier footprint, and will continue to optimize before we get more clarity on order volumes for food delivery”. Also in May, Swiggy’s closest rival Zomato announced to lay off nearly 13 per cent of its workforce—over 600 employees—via Zoom calls, along with salary cuts for the rest of the employees for at least the next six months starting June, with higher cuts going up to 50 per cent for people in senior roles. “The core food delivery business has been severely impacted and will stay impacted over the short term,” said Swiggy.

The food delivery platform is extending ESOP vesting for those impacted to the nearest quarter (including the months of notice period) and waive off the 1-year cliff for those who have not completed 1 year. It will also provide medical insurance cover for those impacted and nominated family members till December 31 2020. “Additionally, we will also be providing insurance cover for their parents,” said the company. Majety said he needs to build a much leaner organisation and reduce costs to be able to withstand any further risks from the uncertainty.